Flood Call 658

Caller is an insurance agent, wants to contact FEMA. He tries to get information on what is covered and what is not.

Date April 18th 1997, 8:36 pm
Duration 91 seconds
Channel 25
Direction incoming call
Abstract By Samantha Criswell
Tagged As

Transcript

The following transcript was automatically generated, and has not been reviewed for accuracy. It may contain errors.

Hi, I'm trying to find out some information for some people down in Riverside Park area.
It should be all evacuated.
It is.
Yup, Riverside area is totally evacuated.
They're putting up a dike and are they planning on putting any clean water in the basement?
I have no idea.
I think the residents have to require the basement.
They're probably full I would assume by now.
There's water coming through in a lot of areas.
But those areas have been mandatory evacuated this morning.
I know, I live down there too.
Do you know, is there anybody from FEMA that I can contact on this water step?
Yup, if you look on channel 3 there's a 1-800 number that comes across with the FEMA number.
I'm at a business office.
Okay, I don't have the number right in here.
I sell insurance and I live down there and the people are turning to me for information.
And the 800 numbers I have are Monday through Friday numbers.
I think that might be the same between 8 and 6.
Probably.
I think that's what I have.
The last rumors or what I had heard was if a law enforcement official, an official tells you that you would be better ahead to put water in your basement,
then they could do that.
That's what I had heard.
But then the flood would cover it?
That's what I had been told.
I can give you the number to EOC and they might be able to have a better number for you.
I can't get through there.
I've been trying and trying and trying.
They're rolling out but that's the best thing we can do.
I'm sorry I don't have any more information.
Okay, thank you.
Thank you.
Police Department.
Oh, I'm sorry.