Flood Call 294

A caller is trying to reach the Emergency Operations Center to verify if someone has been evacuated. The fact that the EOC has been temporarily displaced is explained, much to the caller's frustration.

Date April 19th 1997, 1:01 am
Duration 83 seconds
Channel 25
Direction incoming call
Abstract By
Tagged As

Transcript

The following transcript was automatically generated, and has not been reviewed for accuracy. It may contain errors.

Yeah, I need to know if some people have been evacuated from their house and where they're at.
That I cannot tell you, ma'am. The emergency operations center has evacuated and they have not transferred the telephone lines yet.
What am I supposed to do?
You'll have to wait. Hopefully they'll have them up within the next hour and try calling back.
There's no way I can find out anything until then?
No, ma'am. We've got the 911 center and we're receiving all their phone calls at this time.
We have no idea who is where or anything else.
And there's no way I can give you a name, address and you can check it out and call me back?
We do not have the personnel available to be able to do that.
We're just trying to do evacuations now of those that are known at residences.
Okay. What number is it that I'm supposed to call?
What number did you just call?
I have called like one, two, three, four, five, six, seven, eight, nine numbers tonight.
Okay, seven, four, six, two, six, eight, five is the number for the emergency operations center.
When the number is up, you will be able to get them or if it hasn't been transferred yet, you will get us.
I was told ten minutes and...
Okay, that's what we've been being told, ma'am. I'm sorry.
There's no way I can find out about anybody.
No, ma'am. That's right.