Flood Call 1891

A caller trying to reach Emergency Operations Center for information on flooding her basement, as residents are concerned if insurance will cover the flooding of the basements. The caller informs that this is going on in the Riverside area, which the dispatcher informs is supposed to be evacuated already, as it was under a mandatory evacuation.

Date April 18th 1997, 8:26 pm
Duration 38 seconds
Channel 24
Direction incoming call
Abstract By
Tagged As

Transcript

The following transcript was automatically generated, and has not been reviewed for accuracy. It may contain errors.

Law enforcement center, can I help you?
Uh, hi. Did I call the emergency police?
What's happening? Is there getting high volume of calls or rolling up to us?
Is there something I can help you with?
No, I'm not sure. What my problem is, is we've got people that are being diked in
and they want to know if FEMA's around to answer some questions about whether or not
if they've fled their basements are going to be covered.
Where are you at?
It's on the Riverside area. They're diking like down second, I don't know.
The Riverside area is supposed to be evacuating. That's a mandatory evacuation area.
What they're wondering is if they've fled their basements themselves,
are they going to be covered under their insurance?
Can you hold on please?