Flood Call 152

Operator calls Northern State Power Company regarding a transformer explosion and fire out in the water, on hold for large portions of the call. The operator informs them an officer near Lincoln Drive will go to the scene.

Date April 18th 1997, 6:11 pm
Duration 234 seconds
Channel 25
Direction outgoing call
Abstract By Kameron Binstock
Tagged As

Transcript

The following transcript was automatically generated, and has not been reviewed for accuracy. It may contain errors.

Thank you for calling Northern States Power Company.
If you are calling with an electric, gas or oil pipeline emergency, please speak or press
the number one now.
If you are moving or requiring...
You have reached NSP's emergency services, to report an electric emergency, please speak
or press the number one...
Hi, this is the Grand Forks Police Department, and we've had an explosion over in the Lincoln
Drive area, some type of transformer has blown, but it is out in the water, okay, in the area
that's covered by water, and I guess what we need is for you to shut off power to that
area.
Okay.
Okay.
On the exterior of your home, there's a lot of energy that comes with a central air conditioner
drains the highest seas of the summer.
And you can sign up today.
Thank you.
Okay.
I'll put you in hold on your police pickup this morning.
Sure.
Um, it is 7-8-0-8-2-1-3, but it, it normally is, gives you, okay, hold on, I'm totally
kidding.
An outdoor.
Keep safety in mind, light sights are away from power lines and trees, don't light sights
when it's raining or storming.
If your kite gets caught in power lines, call NSP.
We'll come out and take it down for you.
Don't try to get it down yourself.
The electricity could travel down the kite to certain places.
Careful.
Hello?
Yeah, hi, uh, this is Larry, uh, yeah, yeah, yeah, yeah, go ahead, I'm going to list that
Okay.
You had a transformer problem or something?
Yeah, he said there's something that blew in the Lincoln Drive area, he said there was
a fire there, but it's out in the water area, and so they need you to just kill power to
that Lincoln Drive area.
Okay, uh, what I'll do is, are they over there where I can have our lights coming from?
Um, yeah, just a second, let me find the location for you here.
Hello?
Hello?
Just a minute.
I stand on front of number 5 Lincoln Drive.
You are?
Definitely.
We've got an officer at number 5 Lincoln Drive that he can...
Five Lincoln Drive?
Yeah.
Okay, we'll send him over.
Okay, thanks, bye.
Bye.