Flood Call 1477

A Sergeant from the Grand Forks Air Force Base called to have her lines fixed.

Date	April 18th 1997, 10:22 pm
Duration	97 seconds
Channel	24
Direction	incoming call
Abstract By
Tagged As	phone service Grand Forks Air Force Base (GFAFB)

Transcript

The following transcript was automatically generated, and has not been reviewed for accuracy. It may contain errors.

Yes, this is Sergeant Maxis from Grand Forks Air Force Base.
Okay.
We had taken down the 911 so my ambulance could go downtown.
Right.
I called the 1-800 number.
They don't know how to bring it back up.
They told me to call the phone company.
Okay.
I've always called central dispatch and they just brought it back up, put us back online.
Okay, I don't understand how you mean by putting you back online.
Well, usually they divert the calls.
Right.
To another number.
Right.
And I need it to be untransferred so that our 911 calls come in to us.
Okay.
Okay, you have to contact the phone company to see what they can do to try to straighten
that out either on base or through US West.
Okay, I don't know because central dispatch always does that.
Okay, the only thing we do here in central dispatch is we have a positron, we have a
button that we push.
Right.
In our main system.
We do not have 911 lines here in town.
Are we evacuating that area too?
At all.
Yes.
Okay.
Okay.
All right.
No, because I don't know how to do this.
Okay.
And tell them who you are and that you need to speak to service immediately.
Okay.
Okay.
And explain to them what's going on and then hopefully they can transfer you to the correct
people that will be able to clear it up.
Can you receive phone calls on the phone that you're on right now?
Yes.
We don't have any problems with the phone line.
You guys usually just push a button.
Right.
And that's not going to happen, ma'am.
That's not going to happen anymore.
Not for right now.
All that's going to happen is somebody from State Radio is going to give you a call saying
that they need an ambulance or we may give you a call from another location.
We're evacuating the building at this time.
Okay.
Okay.
Thanks.
Yep.